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SALT partnered with Windows Mobile to develop a global messaging strategy. Who are Windows mobile customers? What do they want from a mobile experience? What is the value of the Windows brand? What must a Windows-enabled device be able to do? Answers to these questions were critical to create a clear and compelling proposition, go-to-market strategy for launch, and ongoing support for the brand. To do so, SALT created a broad messaging framework, and conducted a global messaging research study to understand the motivations and needs of the core audiences – consumers, businesses, partners, and developers.
Five clear benefit messages appeared to resonate best in research, allowing us to better understand audience needs, determine the role of the brand, and prioritize messages across all communications.
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